Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Standard Shipping
Our
Standard Shipping is via: USPS, FED EX Ground; or UPS Ground. We will
select the "Best Way" delivery method. Delivery should be within 10
business days for customers living in the continental U.S. (Bachrach
does not ship to PO Boxes, APO, FPO, PR & VI addresses.) Note: All
orders are subject to verification. Shipping to another address and
credit verification may cause delays.
Shipping Signature
It is Bachrach policy to require a signature for every package belonging to your online order. Once the package is signed for by any person at the address located on your order invoice Bachrach is no longer responsible for that package or the items with-in that package. Under certain circumstances Bachrach may issue a credit, however that is handled on a case by case basis.
Shipping to Another Address
If
you wish to have your order shipped to an address that is different
from your billing address, your order may be delayed. For your
protection, we will take the time to verify all "Ship To" orders.Other shipping delays
At times Bachrach will ship from store locations to fill your order, this also may delay shipments. Please review your account for status of your order.
Sales Tax: We are required to collect sales tax on merchandise being
shipped to the following states: CA, IL, IN, MI, MO,
NY, OK, TN, TX, VA, WI.
Shipping and Handling Tax: We are required to collect a shipping and
handling tax for the following states: AL, AR, AZ, CA, CO, CT, D.C.,
FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NJ,
NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, UT, TX, VA, WA, WI, WV.
Customers are responsible for all duties and taxes when shipping
outside the U.S.
Return Address: Please send all returns and exchanges to the address below:
ATTENTION: Web orders 4921 Eastern Ave. Bell, CA 90201 NOTICE:
When returning an item to Bachrach customers pay for return shipping of said item. - Please email tracking number for your returned package to webinfo@bachrach.com .
Feel free to contact a Bachrach customer service representative - click here to visit our contact page.
Bachrach reserves the right
to limit or refuse returns made with or without a receipt due to
certain circumstances. These include: unusual frequency, excessive
total dollar amounts, and/or returns in multiple store locations.
Returns to store locations
All
returns to store locations will be processed and sent to our
fulfillment department in California. If a package is returned to a
store location this may delay refunds or credits entitled to the
customer . Stores cannot issue refunds or credits for online orders,
however exchanges are possible for items of equal or lessor value if a
receipt and proper ID are present.
Made to Order Adjustment Policy ( Suits and Shirts )
For any alterations beyond your standard size, we recommend you take
your suit to a local skilled tailor to get their expert opinion and
make the needed adjustments. If they are unable to adjust your suit as
needed, contact Bachrach to request a remake or refund. Because we hand
make your suit to order especially for you, refunds and remakes are
done on a case by case basis. General Merchandise Policy
The Bachrach General Merchandise policy applies to merchandise
that is unwashed, unworn or defective and accompanied by an original
receipt under the following conditions:
Valid identification
IN-STORE: (Drivers license, state ID, etc.) is required for all return transactions
ONLINE: Customer information must be entered into computer for each
return/exchange transaction. This would include the customer name,
address, city, state, zip code and phone number.
Returns 14 days from the date merchandise is received
- Within 14 days from the date
merchandise is received customers may return merchandise for a credit, product exchange,
or a refund will be issued by the original payment method. Refunds do not included shipping cost.
- Cash refunds only given in amounts of $150 or less at Bachrach retail stores.
Returns 15 - 45 days from the date merchandise is received
- Product returned 15 - 45 days from the date
merchandise is received customers may return merchandise for credit, or product exchange only.
Gift Receipt Policy
- Product returned with a gift receipt, a refund will be issued for merchandise credit, or product exchange only.
Sale Adjustment Policy
Unless
otherwise stated with individual promotional disclaimers, Bachrach will
offer a one-time price adjustment credit for any price changes that
occur within 14 days from the date that your merchandise has either
shipped from our warehouse, (online and catalog orders) or been
purchased in our stores. For an adjustment on store purchases, please
bring your receipt into one of our stores or contact Bachrach customer
service directly.
Gift Cards Policy: Gift Cards cannot be returned for cash or be applied as payment to a charge account. Gift cards are not refundable.
HARD MARKED or CLEARANCE MERCHANDISE Policy :
ALL SALES FINAL No merchandise credit, refund, or product exchange of any kind will be offered.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.bachrach.com. The collective work includes works that are licensed to www.bachrach.com. Copyright 2010, www.bachrach.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.bachrach.com or purchasing www.bachrach.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.bachrach.com or to purchase www.bachrach.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.bachrach.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of www.bachrach.com used in the site are trademarks or registered trademarks of www.bachrach.com
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.bachrach.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.bachrach.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www.bachrach.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
www.bachrach.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.bachrach.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a www.bachrach.com product is mistakenly listed at an incorrect price, www.bachrach.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.bachrach.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.bachrach.com shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions include but are not limited to the Bachrach Return policy as well as the Bachrach exchange policy. These terms and conditions, or any part of them, may be terminated by www.bachrach.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
www.bachrach.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.bachrach.com.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.bachrach.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.bachrach.com products) must be commenced within one (1) year after the claim or cause of action arises. www.bachrach.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.bachrach.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.bachrach.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
www.bachrach.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.bachrach.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.bachrach.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.bachrach.com in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless www.bachrach.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, www.bachrach.com may link to sites operated by third parties. However, even if the third party is affiliated with www.bachrach.com, www.bachrach.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.bachrach.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.bachrach.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
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